FAQ
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Here are some common queries that might interest you. Don’t see what you’re looking for? Reach out to us directly—we’re here to help.
What size organizations do you work with?
organizations of all sizes, from growing businesses to large enterprises, with solutions scaled to match your needs and complexity.
Can you handle complex, specialized requirements?
Absolutely. We specialize in developing and executing customized strategies tailored to your unique technical needs, no matter how complex.
What are your response times?
We prioritize rapid response through continuous monitoring:
- Critical issues: Within 4 hours
- Non-critical issues: Next business day (NBD)
Who will be handling our support?
Our team consists of certified Network Technical P.S/Tier 3 engineers, carefully selected for both technical expertise and service excellence.
What are the financial commitments?
We offer a flexible monthly (OPEX) model with no long-term commitments, no upfront costs and with comprehensive coverage including planning, site survey , 24/7 monitoring, maintenance, support, and spare equipment
How do you handle security?
Security is built into everything we do. We implement Zero Trust firewall systems from leading manufacturers, available in both project and service models, with monthly management options.
Does location matter?
Not at all. We currently manage multiple sites across Israel and nearly 30 international locations All equipment is pre-configured and tested in Israel before deployment.
Can you support our company's growth?
We grow with you. Our scalable solutions ensure smooth transitions as your organization expands.
What technical expertise do your engineers possess?
Our engineers are experts in:
- Internet traffic routing
- Advanced router and
- switch management
- High-performance Wi-Fi solutions
- Wireless security
- Roaming management
- Cutting-edge technologies (Wi-Fi 6E, AI hardware, storage, VM systems).
What's included in your service offerings?
We provide comprehensive solutions including:
- Infrastructure installation
- Internet Lines
- Monthly/annual service models
- Proactive monitoring & maintenance
- Site surveys
- SAAS support
- Cybersecurity and MDM
- Server hosting
- Passive communication system installation
- Network-as-a-Service (NaaS) rental options